FAQS

What makes Cotton Attire a good choice for custom-made shirts?

At Cotton Attire, we focus on delivering premium quality at fair prices. Our in-house team works closely across departments to understand your needs and craft custom shirts that truly reflect your style and expectations.

Why are Cotton Attire’s prices more affordable compared to other custom shirt brands?

Our prices are lower than other brands out there. Due to our in-house team, we cut third-party logistics and distribution fees. So, we do not charge more and compromise on quality. 

What level of service does Cotton Attire provide to its customers?

Our friendly and responsive customer support is here to help you in choosing the perfect fit and the right fabric. We're committed to making your experience smooth from start to finish.

Am I able to personalise my shirt?

Yes, you can customize your shirts! Our "Design Your Dress Shirt" tool gives you full control to personalise every detail just the way you want it.

Where can I find information about my past orders?

Simply log in to your account at cottonattire.com. There, you’ll find your full order history, including your measurements, style choices, and more.

How can I track my order?

Once your order is shipped, you'll receive delivery updates. You can also check the status anytime by logging into your account.

If I order today, when will I get my shirt?

Your custom-made shirts will usually take 10-15 business days to reach your location after placing the order.

What happens if I never get my order?

Please reach out to us at customer.cottonattire@gmail.com. Our team will make sure your order gets to you safely.

What is your return/remake policy?

We accept returns and remakes within 30 days for items that are unworn and unwashed. Just contact our support team to get started.

What should I do if the custom shirt doesn’t fit the way I expected?

We offer free alterations and remakes until your shirt fits just right. Once you're satisfied with the fit, we’ll save those details for future orders.

What’s the best way to take measurements for my shirt?

To help you get the best fit, check out our shirt measurement guide available on our website. It walks you through the process step by step.

What information does your fit guide provide?

We offer four sizing options:

1. FitMatch — Just answer a few quick questions, and we’ll determine your ideal fit.
2. How to measure your body –for creating your custom measurements.
3. How to measure your shirt— Use an existing shirt as a reference.
4. Fit breakdowns – Details of our Slim, Modern, and Regular fits across collar sizes 14–20.

Am I eligible for a refund if I’m not satisfied with my shirt?

Yes, if you’re not happy with the quality of your custom-made shirt for men, which is rare, you can request a refund.

Do you have a retail location where I can shop in person?

We’re fully online, which helps us keep prices low and serve customers nationwide.

The color I ordered is slightly different from the one I received. Do I have the wrong shirt?

Please note that color may vary slightly depending on your screen settings. A small variation is normal.

I’m shipping my dress shirt back. Who is going to pay for the shipping?

Customers are responsible for return shipping costs for dress shirts, as stated in our return policy.

How can I expedite the production of my order?

Need your order faster? Email us your order number at customer.cottonattire@gmail.com and request priority handling. We’ll do our best at no extra charge.

I’m paying online. Is it safe to enter my details?

Yes, we use trusted and secure payment gateways to ensure your transaction is fully protected.